Faq
What services do you offer?
We offer a comprehensive range of professional cleaning services, including residential cleaning, commercial cleaning, office cleaning, post-construction cleaning, and more. Our goal is to cater to all your cleaning needs.
How experienced are your cleaning staff?
Our cleaning staff is highly experienced and undergoes thorough training to ensure the highest quality of service. They are skilled, professional, and committed to delivering exceptional cleaning results.
Is your company insured and bonded?
Yes, we are fully insured and bonded. We prioritize the safety and security of our clients and their properties. In the unlikely event of any damage or mishap, you can have peace of mind knowing that we are covered.
How do you ensure the security of my property?
We prioritize the security and privacy of our clients. Our cleaning staff undergoes a thorough screening process, including background checks, to ensure their reliability and trustworthiness. We also have strict protocols in place to safeguard your property during the cleaning process.
Do I need to provide cleaning equipment and supplies?
No, we bring our own cleaning equipment and supplies. Our professional cleaners come fully equipped with high-quality tools, cleaning agents, and solutions needed to perform the cleaning tasks effectively.
What cleaning products do you use?
We use environmentally friendly cleaning products that are safe for both humans and pets. Our cleaning solutions are effective in providing a deep and thorough clean while minimizing any impact on the environment.
Can I customize the cleaning schedule according to my needs?
Absolutely! We understand that every client has unique requirements. We offer flexible scheduling options, allowing you to customize the frequency and timing of the cleaning visits based on your convenience and preferences
Are your cleaning services available on weekends and holidays?
Yes, we offer cleaning services seven days a week, including weekends and holidays. We aim to accommodate your schedule and provide cleaning services at a time that works best for you.
What if I am not satisfied with the cleaning service?
Customer satisfaction is our top priority. If for any reason you are not satisfied with our service, please reach out to us within 24 hours, and we will make it right. We strive to ensure that our clients are completely satisfied with the results.
How can I request a quote or book your services?
You can easily request a quote or book our services through our website. Simply fill out the online form or give us a call, and our friendly team will assist you with the process.
Our commitments
ENVIRONMENTAL COMMITMENT
At Zen Cleaning Squad, we wholeheartedly acknowledge the significance of operating in an environmentally responsible manner. We are fully dedicated to implementing sound environmental practices throughout our operations. In alignment with this commitment, we adhere to the following principles:
We incorporate policies and procedures for spill response and containment, ensuring all employees comprehend their responsibilities in this regard.
We strictly comply with environmental laws, regulations, and governmental policies.
We foster environmental consciousness among our employees, ensuring they grasp their roles and obligations concerning environmental matters.
We continually evaluate our processes to ensure compliance with environmental regulations and uphold our environmental commitments.
We diligently maintain our equipment to operate at optimal efficiency while minimizing environmental impact.
QUALITY ASSURANCE
To ensure the highest level of quality in our cleaning services, Zen Cleaning Squad representatives personally inspect each facility. We conduct surprise inspections and surveys regularly, allowing us to identify and address any issues before you or your tenants even notice. This level of attention to detail brings you peace of mind.
CUSTOMER SERVICE
We are available 24 hours a day, 365 days a year, and we respond immediately to any problems or emergency situations. At Zen Cleaning Squad, everyone is willing to roll up their sleeves and get to work. We understand that if we don’t take care of our customers, someone else will!