Privacy Policy
Welcome to Zen Cleaning Squad! This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services and visit our website. Please read this policy carefully to understand our practices regarding your data. By using our services, you consent to the practices described herein.
1. Information We Collect
a. Personal Information: When you use our services or interact with our website, we may collect personal information such as your name, address, email address, phone number, and payment details. This information is necessary to fulfill our services and provide you with the best customer experience. We are the sole owners of the information collected on this web site. We only have access to information that you voluntarily give to us via email or other direct contact. We will not sell or rent this information to anyone. We will only use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request.
Unless you request us not to, we may contact you by email in the future to tell you about specials, changes to this site, changes in the privacy policy, or new services that you might find valuable.
Your access to and control over information
You may choose not to receive any future contacts from us at any time. You can do the following at any time by contacting us by email, phone or in writing:
• See what data we have about you, if any.
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data.
2. How We Use Your Information
a. Providing Services: We use your personal information to deliver the cleaning services you request and to communicate with you regarding your bookings, appointments, and any changes to the services.
b. Customer Support: We may use your information to respond to your inquiries, address complaints, and provide customer support.
c. Marketing and Promotions: With your consent, we may send you promotional materials, offers, and newsletters about our services or special promotions.
d. Improving Services: We analyze usage data to improve our website, services, and overall customer experience.
3. Data Security
a. We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
b. Despite our best efforts, no data transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.
4. Sharing Your Information
a. We do not sell, trade, or rent your personal information to third parties for their marketing purposes.
b. We may share your information with third-party service providers who assist us in delivering our services (e.g., payment processing, customer support).
c. We may disclose your information if required by law or to protect our rights, safety, or property, or the rights, safety, or property of others.
5. Cookies and Tracking Technologies
a. We may use cookies and similar tracking technologies to enhance your experience on our website and gather information about your usage patterns.
b. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect some features of our website.
6. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third-party sites. We encourage you to review the privacy policies of these websites before providing any personal information.
7. Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The revised policy will be effective immediately upon posting on our website. We encourage you to review this page periodically for the latest information on our privacy practices.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at [email protected]
By using our services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.
Last updated: 1st July 2023
Zen Cleaning Squad